Christmas opening times:
23rd December 2024: 8:30am - 5:00pm
24th December 2024 - 1st January 2025: Closed
2nd January 2025: Normal service resumes
Delivery information:
Any orders on a 3-5 day service placed after December 16th 2024 cannot be guaranteed for delivery until the new year. Please check with our customer service team for updates.
Any boxed chair orders placed on/after 19th December 2024 cannot be guaranteed for delivery until the new year. Please check with our customer service team for updates.
Order placed on an express delivery on/after 19th December 2024 cannot be guaranteed for delivery until the new year. There will be some deliveries made on 27th December but this is completely based on demand and capacity at the time of order.
Our delivery partners try to deliver all parcels within the specified time, however due to the high volume and demand of their services at this time of year there is a small amount of orders that may not reach their destination within these times.
Should any orders be affected we would like to apologise in advance for any inconvenience caused. Our team will be on hand to assist and resolve any problems experienced.
Although our office will be closed over the Christmas period we will be available via live chat and email. We do want our staff to be able to enjoy their break but we will respond whenever we can during this period. Please note there may be a longer response time than usual due to the Christmas period.
Everyone at NWOF would like to thank each and every one of our customers. It's been a fantastic year and we look forward to providing an even better service next year.
Merry Christmas & Happy New Year!